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What Our Legal Terms Mean for You

Using Baziok means you agree to the terms set out here — covering account conduct, payment handling via bKash, Nagad, and Rocket, and the conditions under which access is available. Eligibility depends on your local law and the regions where Baziok operates.

Account TermsPayment ConditionsEligibility by RegionPrivacy & DataPolicy Updates
Baziok What Our Legal Terms Mean for You
LEGAL CONTACT PATHS

Reach Us About Policy Questions

If a term is unclear or you need to raise a legal query — including data requests, account disputes, or eligibility questions — our support team handles these directly. We aim to respond to policy-related queries within one business day. You can reach us through live chat in your account dashboard, by email, or through the help centre linked from the footer.

Team online

Live Chat

Open your account dashboard and tap the chat icon. Available during platform operating hours for account and policy queries.

Email Support

Send policy or legal queries to our support address listed in the help centre. Include your registered account email for faster handling.

Help Centre

The help centre covers common policy questions including account closure, data requests, and payment dispute steps.

HOW WE HANDLE YOUR DATA

Data, Security and Your Account Rights

Your account data is held securely and used only to operate your Baziok account — processing payments, verifying identity, and maintaining transaction records. We do not sell your data to third parties. You can request a copy of your data or ask us to close your account by contacting support with your registered details.

Data Retention We keep account and transaction records for the period required by our operating jurisdiction. After account closure, data is retained only as long as legally required.
Cookies We use cookies to keep your session active and to remember your payment preferences. You can manage cookie settings through your browser, though some features depend on them.
Account Security Your account is protected by password and OTP verification on login. If you notice unusual activity, contact support immediately and we will lock the account while we investigate.
Your Rights You can request access to your personal data, ask for corrections, or request deletion where permitted by law. Submit requests through live chat or email with your account details.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account or uses Baziok's platform. Access is only permitted where local law in your region allows it.

We publish the updated version here and notify you through your account. Continuing to use the platform after an update means you accept the new terms.

Contact our support team via live chat or email with your registered account details. We will process your request in line with our data retention policy.

Yes. Submit a closure and deletion request through support. We will remove your data except where retention is required by law or for dispute resolution.

Our terms are governed by the laws of our registered jurisdiction. Your local law also applies to your eligibility — if local regulation restricts access, these terms do not override that.

Raise payment disputes through live chat in your account dashboard. For bKash, Nagad, or Rocket transactions, have your transaction reference ready when you contact us.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.